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Listen and Talk Privacy Policy for SMS Communications

Introduction

At Listen and Talk, we are committed to protecting the privacy of our users. This privacy policy outlines how we collect, use, store, and protect personal information related to the SMS communications you receive from us.

Collection of Information

When you opt in to receive SMS messages from us, we collect your mobile phone number. We may also collect additional information such as your name, email address, or preferences if necessary for personalized communication.

How We Use Your Information

We use the information we collect to:

  • Send you SMS notifications related to our services.
  • Provide you with updates and reminders.
  • Respond to your inquiries or requests made via SMS.

Opt-In and Consent

By providing your phone number and opting in to receive SMS communications, you consent to receiving text messages from Listen and Talk. Consent is not a condition of Listen and Talk service delivery, and you may opt out at any time.

Opt-Out and Unsubscribe

You have the right to opt out of receiving SMS communications at any time. To unsubscribe, reply with the word “STOP” to any SMS you receive, or contact us at 206-985-6646. Once you opt out, you will no longer receive SMS messages, unless you re-subscribe.

Data Sharing and Disclosure

We do not sell or share your phone number or personal information with third parties for their marketing purposes. However, we may share your information with:

  • Service providers who help us send SMS messages on our behalf.
  • Authorities, if required by law, in response to legal requests.

Data Retention

We will retain your phone number and other necessary information for as long as you are subscribed to receive SMS messages. Once you opt out, your data will be removed or anonymized after a reasonable retention period unless required by law.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over mobile networks can be guaranteed as completely secure.

Your Rights

You have the right to:

  • Access and update your personal information.
  • Request that we delete your information.
  • Withdraw consent for SMS communications at any time.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on our website, and we will notify you via SMS if necessary.

Contact Us

If you have any questions about this privacy policy or our SMS practices, please contact us at:

Listen and Talk

Phone: 206-985-6646

Email: info@listenandtalk.org

Mailing address: 8244 122nd Ave NE, Kirkland, WA 98033